Positive Vibes Only

Winning Partnership: EVS and Nursing  

The nursing staff on Mugar 4 and employees from Environmental Services gathered in December for a Nursing Celebration, a tradition started last May held every other month to recognize the inpatient unit with the highest HCAHPS cleanliness score. HCAHPS stands for Hospital Consumer Assessment of Healthcare Providers and Systems. As the current winner with an 80 percent score, Mugar 4 was awarded the traveling trophy.

Jeff Sullivan, Manager of Housekeeping at Cape Cod Hospital, says if a unit continues to achieve high patient experience scores month over month, the trophy will remain on that unit. If another unit performs better, the trophy will move to another floor. 

“It is important to recognize the hard work and partnership between EVS and Nursing,” says Sullivan. “Housekeeping could not be successful without our nursing partners, and we want to focus this partnership on improving our patients’ experience by staff working together as a team.” 

Special Delivery for Mugar Patients 

Before the Christmas break, several students from St. John Paul II School took time out of their day to deliver boxes of treats to Mugar Cancer Center patients at Cape Cod Hospital. Thank you to St. John Paul students for the special delivery and for spreading smiles and holiday cheer! 
 

Happy New Year from Falmouth Outpatient Rehab 

The Falmouth Outpatient Rehab Department gathered for a New Year’s celebration and a lively group photo at the end of December. The department sends everyone Happy New Year wishes!