Like most websites, we use cookies and other similar technologies for a number of reasons, such as keeping our website reliable and secure, personalizing content, providing social media features and to better understand how our site is used. By using our site, you are agreeing to our use of these tools. Learn More

Published on May 15, 2022

Behind the Scenes: Life in the LabBehind the Scenes: Life in the Lab

A lab tech plays a critical role in patient care. We recently stopped by the labs at Cape Cod Hospital, Falmouth Hospital and the CCHC Lab Services (C-Lab) in Hyannis to find out more about their work.

Alt text photo1cch

Joy (Diagnostic Tech) and Jen (Lab Manager) at Cape Cod Hospital

Alt text photo1fh

Charlene and Erynne, both Medical Technologists (MTs), at Falmouth Hospital

Alt text photo1c

The C-Lab team

Alt text photo1macc

MACC lab employees: Alex (phlebotomist) and Rochelle (phlebotomy supervisor)

Alt text photo2cch

Tom, MLT in Blood Bank at Cape Cod Hospital

Alt text photo2fh

Erynne (MT) at Falmouth Hospital

Alt text photo2c

The C-Lab team

Alt text photo3cch

Jessica, MT in Blood Bank at Cape Cod Hospital

Alt text photo3fh

Charlene (MT) at Falmouth Hospital

Alt text photo4cch

Melissa, Lead MLT in Blood Bank with Bristol Community College Student Matthew, at Cape Cod Hospital

Alt text photo4fh

Amy (MT), at right, and Paula (RR Supervisor) at Falmouth Hospital

Alt text photo5cch

Sue, MT in Microbiology (in front of Panther/Fusion analyzer that performs COVID PCR testing) at Cape Cod Hospital

Alt text photo5fh

Anne MLT (Medical Lab technician) at Falmouth Hospital

Alt text photo6cch

Tony, MLT in Microbiology at hood pipetting COVID PCR samples, at Cape Cod Hospital

Alt text photo6fh

Sylvia and Linda, LST (Lab Support Tech), at Falmouth Hospital

Alt text photo7cch

Members of the Microbiology team at Cape Cod Hospital: (Left to right) Trish (Microbiology Supervisor), Val (MT), Sue (MT), Ann (MT) and Tony (MLT)

Alt text photo7fh

Linda (LST) at Falmouth Hospital

Alt text photo8cch

Members of the Donor Room team at Cape Cod Hospital: Teri (Donor Room Apheresis Tech), Linda (Lead MT) and Lok (Transfusion Services Supervisor)

Alt text photo8fh

Paula (Rapid Response Supervisor) and Hollie (Blood Bank and Lab Support Supervisor) at Falmouth Hospital

Alt text photo9cch

Teresa, LST (processing COVID PCR samples), at Cape Cod Hospital

Alt text photo9fh

Dr. Skinner (Pathologist), Traci (Pathology LST) and Kerry (Lab Manager) at Falmouth Hospital

Alt text photo10cch

Crystal, LST (processing STAT samples), at Cape Cod Hospital

Alt text photo11cch

Dawn, MT and Jean, MT (in front of our Hematology analyzer) at Cape Cod Hospital

Alt text photo12cch

Brandi, MLT in Hematology, at Cape Cod Hospital

Alt text photo13cch

Jacob, UMASS Dartmouth student at Cape Cod Hospital’s new Chemistry Atellica analyzers and Aptio front-end automation

Alt text photo14cch

Alaina, Lead MT in Chemistry at Cape Cod Hospital

Alt text photo15cch

Paul, Courier, at Cape Cod Hospital

Alt text photo16cch

Left to right Dawn (MT), Crystal (LST), and Cindy (LST) at Cape Cod Hospital

Alt text photo17cch

Paul (Courier), Jen (Lab Manager), Teresa (LST) and Crystal (LST) at Cape Cod Hospital

Alt text photo18cch

Donna, PA at her grossing station in Pathology, at Cape Cod Hospital

Alt text photo19cch

Brian, Lead CT in Cytology at Cape Cod Hospital

Alt text photo20cch

Troye, Phlebotomy Supervisor at Cape Cod Hospital

What’s it like to work in a lab? We recently stopped by the labs at Cape Cod Hospital, Falmouth Hospital and the CCHC Lab Services (C-Lab) in Hyannis to find out.

A day in the life of a lab tech involves performing thousands of laboratory tests daily, ranging from routine, general health profiles to the more special chemistries and highly complex molecular testing. Cape Cod Healthcare staff analyzes and reports test results on bloods, urines, body fluids and tissue samples, which help physicians make a diagnosis, treat and monitor a patient’s health.

The Transfusion Services division of the laboratory collects units of blood from donors to be transfused as whole blood or its components, such as platelets and fresh frozen plasma. Blood collections support the OR, Oncology, Obstetrics, the ER and others at both hospitals.

“During the pandemic, we began offering molecular testing for COVID in our microbiology department, which has been a very high-volume test,” says Jennifer Clark, lab manager at Cape Cod Hospital. “At one point, we were analyzing 1,800 samples a day,” says Clark, adding 400 to 600 samples are more the norm.

“There’s this whole other field of healthcare that people don’t know about,” says Kerry Enokian, lab manager and tech consultant at Falmouth Hospital. Per the CDC, “Seventy percent of today’s medical decisions depend on laboratory results, showing the important role of clinical laboratories in today’s healthcare system.

Thank you to our lab teams for all they do every day!

Click through the slideshow to see Cape Cod Healthcare employees at work inside the medical labs.

Recent Stories

View all Pulse stories

Receive the pulse

Receive a weekly email of the latest news from Cape Cod Health News.

Subscribe to The Pulse

Expert physicians, local insight

Cape Cod Health News is your go-to source for timely, informative and credible health news. Engaging stories provide the latest health information, with expert advice and commentary from local doctors and other providers.

Through Cape Cod Health News, we’re keeping our patients, family members, friends and community members better informed about the often confusing and changing nature of healthcare