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Help Us to Improve Care
for All

You can confirm or update your information in several ways:

  • Online via your MyChart Patient Portal account (select Account Settings/Personal Information)
  • Login to MyChart
    Or, when completing MyChart eCheck-In for an upcoming appointment
  • In person at our hospitals or your doctor’s office

Published on December 20, 2023

Health Equity: Behind the VideoHealth Equity: Behind the Video

A new video featuring diverse voices of CCHC staff and our community reinforce why it’s important to update your demographic information in your medical chart.

“When we have a deeper understanding of the people we serve, we can better care for our diverse community.”
–Peterson P., a CCHC team member, “We Ask Because We Care” video

In the fall of 2023, nine Cape Cod Healthcare staff and community members participated in a professional video shoot to help educate the public on the importance of updating demographic information in a patient’s Cape Cod Healthcare medical chart. A team from CCHC Marketing Communications and Big Tree, a local video production company, met participants at video shoots in several locations, including Cape Cod Hospital, Falmouth Hospital, Osterville Primary Care, 297 North Street and the Cape Cod Canal to showcase the spectrum of diverse populations in our community that we serve.

The one-minute, 39-second video called “We Ask Because We Care,” features a variety of voices from our community to reinforce why it’s important to answer questions about your race, ethnicity, preferred language, disabilities, sexual orientation and gender identity. Your responses will help CCHC better understand the diverse patient population and where there may be gaps in care.

In case you haven't seen it, check out the final video below. To learn more, visit We Ask Because We Care

We Ask Because We CareWe Ask Because We Care

Video participants include:

  1. Dr. Alexis Tressor, CCHC Team Member, Primary Care Physician
  2. Peterson P., CCHC Team Member, Haitian Community Member
  3. Jeanne M., CCHC Patient, Board President, Amplify POC Cape Cod
  4. Jose L., CCHC Patient, President, PFLAG Cape Cod
  5. Katelynne S., Advocate for the Disabled Community
  6. Aaron L., CCHC Team Member
  7. Manuela X., CCHC Team Member, Hispanic Community Member
  8. Shayan K., Deaf Interpreter
  9. Alice W., CCHC Team Member

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